In a world where acts of kindness seem rare and random, what makes this act of kindness notable?
Last Wednesday I opened my laptop and there they were, Sheena and Jacqueline, in a photo, grinning at me from Stuttgart at the 3-day beVisioneers Global Summit.
Sheena is the Mentorship Lead for the Do School and Jacqueline Cruz-Aguila is my Mentee from Mexico City, Mercedes Benz Fellowship beVisioneers selected to attending. I have never met them in person. The number of times I’ve met them virtually, I can count on both hands. And yet my heart burst wide open. So much awe, wonder, and joy spilled out. My reaction was raw, rapid, and reflexive. I wondered why.
We miss so much in our day to day, going fast, faster, and fastest. We scramble to embrace new ways in which AI allows us to escape the mundane, saving us from having to make sense from swamps of data. But I didn’t have to ask Chat GPT to reflect for me, to think for me, to feel for me. All I had to do was stop, savour, and say, “There IS good in this world.”
Sharing this photo was notable because of Sheena and Jacqueline’s:
intention.
execution.
recognition.
tenderness.
empathy.
spontaneity.
What would happen if acts of kindness weren’t rare and random? Would our hearts suffer from being open? Would our hands hurt from being extended? Or would our lives flourish from being kind? What does it take? Ask Sheena and Jacqueline.
What does it mean to “Level Up Your LinkedIn Profile”? Look no further than Ms. Portia Obeng! Her generosity of spirit is unsurpassed!
Which words (illuminating? relevant? brilliant?) could possibly express the magnitude of our #gratitude for your endless support of so many students, Portia?
“Don’t think you’re the smartest person in the room. Listen more. Have a beginner’s mindset.” – Jean Chow, SCS instructor
The Platinum Rule vs The Golden Rule
Most people know The Golden Rule – Treat others how you want to be treated. Yet it’s not always the best way to approach people. You only know how you want to be treated, your background, your cultural upbringing, your standards.
The Platinum Rule is an important shift in perspective which challenges you to treat others how they want to be treated.
So how do we know how they want to be treated? Applying the Platinum Rule involves understanding and respecting the unique preferences of individuals in various contexts, (including cultural context), developing meaningful relationships, and offering helpful collaboration.
Humility helps.
Don’t think you’re the smartest person in the room. Listen more. Have a beginner’s mindset. In Japanese, the word “shoshin” means “beginner’s mind.” You may find it refreshing and freeing when you learn to let go of your preconceptions and have an attitude of openness when learning
Be culturally curious and sensitive.
Do you work on a multicultural team and/or work for a multinational company? Often, the answer is “Yes!” Look around. In our professional and personal lives, we may all speak the same language but this doesn’t necessarily translate into engagement and collaboration. Communication is not so straight forward. English is widely spoken in the following countries: Canada, U.S., U.K., Ghana, and Australia, and our cultures are different.
As an emerging or an established leader, learn more about your own communication style and discover how it can be further developed to facilitate successful professional networking and meaningful relationships. Through a range of highly interactive activities, SCS 4100 is designed to help you level up your relationship building and intercultural competency.
Super connector and SCS instructor Jean Chow is currently focused on her successful professional coaching practice, aptly known on social media as @MsBizWiz, she also hosts the “Dream Network”, a highly diverse, international professional networking organization, which she founded in 2018. Jean knows instinctively what could be and is excited by the prospect of connecting people, ideas, and projects to get things done or to create something bigger and better. No longer active on the squash court (now Pickleball!), she is delighted her squash network continues to thrive and help others. Jean enjoys spending time as a volunteer mentor helping youth recognize and realize their potential and is writing a field guide about her intelligent approach to successful networking.
Welcome Back Event for Students and Faculty – Sep 6, 2022
About Last Night …
I’m from the dark ages so forgive me. What I’m about to share is not new but worth repeating. Nothing beats meeting someone for the first time, face to face, shoulder to shoulder, live and in person … especially when that “someone” are our students and faculty. Special thanks to @TRP Student Social Committee who hosted last night’s “Welcome” event.
In this 2013 Harvard Business Review article, “Connect, then Lead” Amy J. C. Cuddy, Matthew Kohut, John Neffinger, their research shows unless you show warmth, you won’t be able to make connection no matter how competent you are, and therefore, as a leader, no one will follow you.
I don’t know about you but I still haven’t found the magic keys on my laptop that I can tap out and spell and hit send to transmit “warmth” across the tiles filled with faces to make a true connection with my audience. But we do our best and show up … with our cameras on, hopefully.
Way back when, I remember a world (dark ages) with no cameras, just us. A smile, a handshake, a hug, or a fist pump would create and create a spark and make a connection instantly, in real time, #IRL. You know what I mean.
Don’t get me wrong! I swear technology is like romantic relationships. You can’t live with them and you can’t live without them. I am grateful everyday that Mom (age 92), remembers how to activate the video call button on her shiny red iPhone XR. Dad (age 93) would appear with this look of wonder, mesmerized by What’s App.
But savouring and saving the memories from last night, it’s hard to replicate the warmth and magic online but as educators, we try our best to connect, engage, and if we’re lucky, captivate our students virtually in class this new term.
Anne Lamott once wrote in her classic, “Bird by Bird”, “As we live, we begin to discover what helps in life and what hurts.” And every now and again, I wonder whatever happened to the good ol’ days? Trust me, you will wonder one day, too.
If there’s anything this pandemic has given us besides uncertainty, it’s the gift of time. How did you spend your time over the past two years?
Was it time well spent? Did you become laser focused on what’s important? You already knew. Did you rise and fall (many times) getting lost in the ebbs and flow of uncertainty? Or did you reach out and connect with someone to see if they were all right?
What the world needs now and always is connectivity, not the virtual kind but the humankind.
“When we meet face to face, we become human. We lift each other up. We need this.” – Rev. Cecil Williams, Pastor
Technology can be a beautiful thing. I taught my 91-year-old Mom to video call me on her shiny new red iPhone XR. My 92-year-old Dad wanted to touch my face on the screen. We laugh a lot.
We celebrated one hundred days since the birth of my good friends’ beautiful baby boy and raised a glass of Prosecco in one hand and waved at the faces in the little Zoom tiles.
We celebrated the life of our faraway dear friend in Malaysia last week and recorded a message for her to hear in her final days.
And we, colleagues and students, are about to celebrate two years of online teaching next month! Has it really been two years?
Some may ask, what is there to celebrate? Will Covid continue to lurk in the shadows as we make our way onto flights and visit Level 4 countries? How much risk are we willing to take when we share a coffee with a friend or colleague, hug family, or hold the hand of someone suffering?
Human and Virtual Connectivity
Thirty (!) years ago, I was in the computer lab at University of Calgary, updating my resume. I had just returned from a three-year posting in Sulawesi with the University of Guelph and Global Affairs. A young man peered at my monitor and asked, “Do you speak Bahasa Indonesia?” And I answered “Bisa! (Yes, I can!)
That was the beginning of our long-term friendship. His Mom cooked me Indonesian food and he now is in San Francisco. We stay connected with visits and chats and have lively discussions about life in the time of COVID.
Recently he shared with me Conor Neill’s Sep 2020 video on two ways of approaching life, “Freedom from or Freedom to” and also on “making a choice or decision”. Professor Neill, who teaches leadership at the global IESE Business School in Barcelona, has explained with great clarity about the distinction in both. Tune in as he asks:
Do you want to live your life merely to survive and removing pain or live your life making choices with confidence?
Do you want to choose and take full responsibility and commit to making your decisions work or do you want to continually validate and justify the decisions you’ve made and say it wasn’t the core of me that has failed?
I believe wholeheartedly in “freedom to …” and choosing confidently, all in, 100%. Go celebrate! Go for coffee, maybe with someone new! Go hug and smile! Hold both hands, touch a heart, connect a soul.
I don’t know about you but my parents taught me anything worth having requires hard work.
Hard work may mean a lot of hours which doesn’t fit neatly into this world of fast > faster > fastest.
With no formal #marketing background and the infinite support and encouragement from all my instructors, friends, family, and colleagues University of Toronto School of Continuing Studies, I owe a huge debt of #gratitude. It’s no small feat to earn this certificate over four years.
Squinting at tiny source code through my reading glasses, scratching my head at search engines and landing pages, sweating at the possibility of simply not “getting it”, these are the benefits of being a lifelong learner.
I also have the privilege of teaching “Fearless Networking: Connecting Creatively and Confidently” at the School of Continuing Studies and with our learners, my learning has compounded like interest earned.
Our School is not only a place where you can build skills and learn more but it’s also a community and network where we help one another and stay connected. Why not join us as a lifelong learner? It’s hard work but it’s definitely worth it!
